Contact Us

Need help? Our team is here for you.

You can contact Offside for questions about orders, shipping, exchanges, returns, product information or general support.

Customer Support

Email: offside.ct@gmail.com
Instagram: offside.ie
Support hours: Monday to Friday, from 9:00 AM to 6:00 PM

We aim to respond as quickly as possible. During busy periods, response times may be longer.

Before contacting us

To help us assist you faster, please include the following information when contacting our support team:

Your full name
Your order number
The email used at checkout
A clear description of your question or issue
Photos, if the issue is related to a product received

Order questions

If your question is related to an order, please make sure to include your order number. This helps us locate your purchase and provide accurate support.