Shipping Policy
Offside delivers football shirts and related products with care, aiming to provide a safe and reliable shopping experience.
Order processing
After your order is placed, you will receive an order confirmation by email.
Orders are processed after payment confirmation. Processing times may vary during promotional periods, holidays or high-demand periods.
Delivery areas
We currently ship to Ireland and selected European locations.
Available shipping options and rates will be displayed at checkout according to your delivery address.
Delivery timeframes
Estimated delivery times may vary depending on the destination, shipping method and carrier.
Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, such as carrier delays, customs procedures, weather conditions or high-volume periods.
Shipping confirmation and tracking
Once your order is shipped, you will receive a confirmation email with tracking information, when available.
You can use this information to follow the status of your delivery.
Incorrect shipping information
Please make sure your shipping address is complete and correct before placing your order.
Offside is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your address after placing an order, contact us as soon as possible.
Lost or delayed packages
If your package is delayed or appears to be lost, please contact our support team. We will review the case and assist you with the next steps.